Privacy policy

Draft for review: this summary should be checked against NDL Realty's full policy at ndlrealty.com.au/privacy-policy and by a professional adviser before launch.

This website (melbournerealtors.com.au) is operated by The Trustee for PJSL & NDL Family Trust (ABN 47 598 513 146), trading as NDL Realty and Melbourne Realtors ("we", "us"). We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you submit a form on this site we collect the details you provide, such as your name, phone number, email address, where you are based, your preferred contact method, and information about your property or your enquiry.

This site is hosted by Netlify, Inc., which may record standard technical information (such as IP address, browser type and pages requested) in server logs for security and to deliver the site.

Cookies, analytics and advertising

This website does not use analytics, advertising pixels or tracking cookies. If we add any in future, we will update this policy first.

How we use it

• To respond to your enquiry and prepare any appraisal you asked for.
• To contact you about NDL Realty's property management, leasing and sales services related to your request.
• To keep records and meet our legal obligations as a real estate agency.

We will not sell your personal information. You can ask us to stop contacting you at any time.

Who we share it with

Form submissions (mr-quick-enquiry, mr-enquiry, mr-appraisal) are processed and stored by our website host, Netlify, Inc. (United States), and emailed to our team at info@ndlrealty.com.au. This means your information may be stored or processed outside Australia. We may also use property management software (such as PropertyMe) and service providers who help us run our business. We only share what is needed and require them to protect it.

Access, correction and complaints

You can ask to access or correct the personal information we hold about you, or make a privacy complaint, by contacting us:

NDL Realty, 353 Docklands Drive, Docklands VIC 3008
Phone 03 9670 7705 · Email info@ndlrealty.com.au

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.